All Systems Operational

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We build trust through transparency.
Check this page for any service disruptions in real time.

We take pride in delivering you reliable and scalable cloud-based communication services and we know how important it is for you, your customers, and colleagues to know that services are running smoothly 24/7/365. The below information provides insight to the operational status of each of our services.

If you are experiencing any issues related to any of our services, check this status page prior to contacting our support teams for technical assistance. Click Subscribe To Updates to sign up for alerts and be notified of any service related disruptions.

Uptime over the past 90 days. View historical uptime.
CommUnity Unified Communications Platform (UCaaS) Operational
90 days ago
99.94 % uptime
Today
Voice Services (CommUnity) Operational
90 days ago
99.94 % uptime
Today
Control Panel / Admin Panel Operational
Sangoma CX (CommUnity) Operational
HUDweb Operational
myHUD Operational
CRM Link Operational
FaxLync Operational
Paperless Fax Operational
Record All (Verba) Operational
Reporting Operational
Video Collaboration (Powered by Zoom) Operational
Voicemail to Email Operational
Business Voice Unified Communications Platform (UCaaS) Operational
90 days ago
99.99 % uptime
Today
Voice Services (Business Voice) Operational
90 days ago
100.0 % uptime
Today
Voice Services (Business Voice+) Operational
90 days ago
100.0 % uptime
Today
Sangoma CX (Business Voice) Operational
90 days ago
99.98 % uptime
Today
Business Voice SC2 Operational
90 days ago
100.0 % uptime
Today
Business Voice Portal (portal.star2star.com) Operational
Application Framework ? Operational
BV Reports ? Operational
Conference Operational
Fax Classic Operational
Fax Digital Operational
RocketQuote (Business Voice Quoting Portal) Operational
Switchvox Cloud Unified Communications Platform (UCaaS) Operational
90 days ago
99.98 % uptime
Today
Voice Services (Switchvox Cloud) Operational
90 days ago
99.97 % uptime
Today
Switchvox SIP Trunking Operational
90 days ago
100.0 % uptime
Today
E-Fax (Avantfax) Operational
Switchvox Update Service ? Operational
PBXact/FreePBX Unified Communications Platform (UCaaS) Operational
90 days ago
99.97 % uptime
Today
Voice Services (PBXact Cloud) Operational
90 days ago
99.97 % uptime
Today
System Admin DDNS ? Operational
Fonality UCaaS Platform (trixbox, PBXtra, Connect, FCS) Operational
90 days ago
99.99 % uptime
Today
Voice Services (Fonality) - North America Operational
90 days ago
99.99 % uptime
Today
Voice Services (Fonality) - Asia-Pacific ? Operational
90 days ago
100.0 % uptime
Today
Control Panel / Admin Panel Operational
HUD Classic Desktop Application ? Operational
HUDweb Operational
Record All (Orkweb) ? Operational
Report Scheduler Operational
ftp.pbxtra.com Operational
CDR/ACD reports in control panel Operational
Sangoma TaaS & Fax Platforms Operational
90 days ago
99.93 % uptime
Today
SIPStation SIP Trunking Operational
90 days ago
99.88 % uptime
Today
SIPStation UK - Trunking Services ? Operational
90 days ago
99.95 % uptime
Today
FAXStation ? Operational
90 days ago
99.88 % uptime
Today
SIPStation - SMS Operational
E-fax (NF Xmedius) ? Operational
90 days ago
100.0 % uptime
Today
Sangoma Wholesale Carrier Services Operational
90 days ago
100.0 % uptime
Today
Wholesale SIP Trunking Operational
90 days ago
100.0 % uptime
Today
High-Volume SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Wholesale SMS Operational
90 days ago
100.0 % uptime
Today
Hosted Billing Operational
Fraud Protection Operational
911 Services Operational
CNAM Services Operational
Sangoma Website, Portals and Stores Operational
FAXStation Portal (fax.sipstation.com) ? Operational
FreePBX Website (www.freepbx.org) ? Operational
PBXact Cloud Portal (cloud.pbxact.com) ? Operational
Sangoma Customer Support (support.sangoma.com) Operational
Support Portal (help.sangoma.com) ? Operational
Sangoma Portal (portal.sangoma.com) Operational
Sangoma Website (www.sangoma.com) ? Operational
SIPStation Store (store.sipstation.com) ? Operational
Switchvox Portal (my.digiumcloud.com) ? Operational
VoIP Supply Website (voipsupply.com) ? Operational
Backoffice Portal (backoffice.voipinnovations.com) Operational
Netfortris Efax (fax.netfortris.com) Operational
Managed Service Provider (MSP) Operational
90 days ago
99.21 % uptime
Today
Internet Access / Circuits Operational
90 days ago
96.88 % uptime
Today
SD-WAN ? Operational
90 days ago
99.98 % uptime
Today
Security Services Operational
90 days ago
99.98 % uptime
Today
Managed Network Services Operational
90 days ago
99.98 % uptime
Today
Collaboration as a Service ? Operational
TeamHub Web ? Operational
TeamHub Desktop Operational
TeamHub Mobile Operational
Sangoma Meet Operational
Sangoma Talk Operational
CPaaS and Sangoma Applications Operational
CPaaS Platform Operational
Sangoma Apps (CPaaS Packaged Apps) Operational
Desktop as a Service Operational
Connected Workspace Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

BV- Third Scheduled BV Infrastructure Maintenance- 06/17/2025 Jun 17, 2025 21:00-22:00 EDT

Details and Scope: Sangoma will be performing regularly scheduled maintenance on our platforms.
Impact: There is no expectation of any other service interruption or degradation. All other calls and services are expected to continue as normal.
Time of Release: Scheduled for Tuesday June 17th 9:00 PM Eastern Time
Duration: Expected to be no longer than a 60 minute window
Posted on Jun 16, 2025 - 14:20 EDT

HUD and HUDweb maintenance window: Wednesday, June 18 Jun 18, 2025 00:00-01:00 EDT

During this maintenance window, we will be performing essential updates and improvements to enhance the stability and performance of HUD and HUDweb. As a result, HUD and HUDweb may experience temporary downtime or reduced functionality.
Posted on Jun 17, 2025 - 16:43 EDT

CY- Emergency CY Maintenance- 06/18/2025 Jun 18, 2025 01:00-03:00 EDT

Details and Scope: There are some emergency infrastructure updates for our CommUnity platform.
Impact: During the deployment window, customers may experience interruptions and/or delays across the entire CommUnity voice platform, including myHud, TeamHub and Admin Panel. In the event that physical devices lose registration, they are expected to re-register within 10-15 minutes.
Time of Release: Scheduled for Wednesday June 18th 1:00 AM Eastern Time
Duration: Expected to be no longer than a 120 minute window
Posted on Jun 13, 2025 - 16:23 EDT

CX- Scheduled CX Infrastructure Maintenance- 06/18/2025 Jun 18, 2025 05:00-06:00 EDT

Details and Scope: Sangoma will be performing regularly scheduled maintenance on CX voice infrastructure.
Impact: Agents logged in via the web phone during the maintenance window may need to refresh their page to reconnect. There is no other expectation of any other service interruption or degradation. All other calls and services are expected to continue as normal.
Time of Release: Scheduled for Tuesday June 18th 5:00 AM Eastern Time
Duration: Expected to be no longer than a 60 minute window
Posted on Jun 16, 2025 - 14:15 EDT

HUD and HUDweb maintenance window: Thursday, June 19 Jun 19, 2025 00:00-01:00 EDT

During this maintenance window, we will be performing essential updates and improvements to enhance the stability and performance of HUD and HUDweb. As a result, HUD and HUDweb may experience temporary downtime or reduced functionality.
Posted on Jun 17, 2025 - 16:43 EDT

CX- Scheduled CX Infrastructure Maintenance- 06/19/2025 Jun 19, 2025 05:00-06:00 EDT

Details and Scope: Sangoma will be performing regularly scheduled maintenance on CX voice infrastructure.
Impact: Agents logged in via the web phone during the maintenance window may need to refresh their page to reconnect. There is no other expectation of any other service interruption or degradation. All other calls and services are expected to continue as normal.
Time of Release: Scheduled for Tuesday June 19th 5:00 AM Eastern Time
Duration: Expected to be no longer than a 60 minute window
Posted on Jun 16, 2025 - 14:16 EDT

FaxStation failed-faxes, return-notification maintenance Jun 19, 2025 18:30-20:30 EDT

We will be undergoing maintenance to the failed faxes, return-notification systems for FaxStation cloud.
During this maintenance window return notifications for failed faxes will not be queued up and delivered once the maintenance period is over.
This maintenance should not affect other return notifications.
This maintenance does not affect the operation of CPE devices in the field.
Posted on Jun 13, 2025 - 13:46 EDT

CX- Scheduled CX Infrastructure Maintenance- 06/20/2025 Jun 20, 2025 05:00-06:00 EDT

Details and Scope: Sangoma will be performing regularly scheduled maintenance on CX voice infrastructure.
Impact: Agents logged in via the web phone during the maintenance window may need to refresh their page to reconnect. There is no other expectation of any other service interruption or degradation. All other calls and services are expected to continue as normal.
Time of Release: Scheduled for Tuesday June 20th 5:00 AM Eastern Time
Duration: Expected to be no longer than a 60 minute window
Posted on Jun 16, 2025 - 14:16 EDT

Switchvox Cloud mass updates to 8.2.2.1, begins Jun 24 Jun 24, 2025 22:00 - Jul 25, 2025 05:00 EDT

Beginning the evening of Tuesday June 24th, Switchvox Cloud instances will be updated to the latest version of Switchvox - 8.2.2.1. This is a minor update from the current version of 8.0.4. New features and resolved issues in this release are summarized at https://sangomakb.atlassian.net/wiki/spaces/Switchvox/pages/787349521/Switchvox+-+Release+Notes+Version+8.2.2.1+May+26+2025.

Updates will take place during each customer's standing, weekly maintenance window, which are set to occur throughout the night on Tuesdays, Wednesdays, and Thursdays. During this time some customers may experience brief interruptions of service. Upgrades will be paused on July 3rd for the July 4th holiday.

For any questions, please feel free to reach out to our dedicated support team at
toll-free at +1 (877) 344-4861 OR +1 (256) 428-6161.
Posted on Jun 16, 2025 - 14:48 EDT
Jun 17, 2025
FaxStation Inbound-processing Maintenance
Completed - The scheduled maintenance has been completed.
Jun 17, 19:25 EDT
Verifying - Verification is currently underway for the maintenance items.
Jun 17, 19:04 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 18:30 EDT
Scheduled - We will be undergoing maintenance to the inbound-processing systems for FaxStation cloud.
During this maintenance window inbound fax processing at the servers might be delayed.
This maintenance does not affect the operation of CPE devices in the field.
Jun 13, 13:42 EDT
BV- Second Scheduled BV Infrastructure Maintenance- 06/17/2025
Completed - The scheduled maintenance has been completed.
Jun 17, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 15:00 EDT
Scheduled - Details and Scope: Sangoma will be performing regularly scheduled maintenance on our platforms.
Sangoma will also be performing a regularly scheduled maintenance on the BV portal for bug and security fixes.
Impact: There is no expectation of any other service interruption or degradation. All other calls and services are expected to continue as normal.
Time of Release: Scheduled for Tuesday June 17th 3:00 PM Eastern Time
Duration: Expected to be no longer than a 60 minute window
Jun 16, 14:19 EDT
BV- First Scheduled BV Infrastructure Maintenance- 06/17/2025
Completed - The scheduled maintenance has been completed.
Jun 17, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 08:00 EDT
Scheduled - Details and Scope: Sangoma will be performing regularly scheduled maintenance on our platforms.
Impact: There is no expectation of any other service interruption or degradation. All other calls and services are expected to continue as normal.
Time of Release: Scheduled for Tuesday June 17th 8:00 AM Eastern Time
Duration: Expected to be no longer than a 60 minute window
Jun 16, 14:18 EDT
CX- Scheduled CX Infrastructure Maintenance- 06/17/2025
Completed - The scheduled maintenance has been completed.
Jun 17, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 05:00 EDT
Scheduled - Details and Scope: Sangoma will be performing regularly scheduled maintenance on CX voice infrastructure.
Impact: Agents logged in via the web phone during the maintenance window may need to refresh their page to reconnect. There is no other expectation of any other service interruption or degradation. All other calls and services are expected to continue as normal.
Time of Release: Scheduled for Tuesday June 17th 5:00 AM Eastern Time
Duration: Expected to be no longer than a 60 minute window
Jun 16, 14:13 EDT
SIPStation (US) Maintenance
Completed - The scheduled maintenance has been completed.
Jun 17, 05:30 EDT
Scheduled - We will be performed upgrades during this time. No impact on system operation is expected.
Jun 16, 10:24 EDT
Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025
HUD and HUDweb maintenance window: Friday, June 13th
Completed - The scheduled maintenance has been completed.
Jun 13, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 00:00 EDT
Scheduled - During this maintenance window, we will be performing essential updates and improvements to enhance the stability and performance of HUD and HUDweb. As a result, HUD and HUDweb may experience temporary downtime or reduced functionality.
Jun 9, 14:16 EDT
Jun 12, 2025
BV- Second Scheduled BV Infrastructure Maintenance- 06/12/2025
Completed - The scheduled maintenance has been completed.
Jun 12, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 21:00 EDT
Scheduled - Details and Scope: Sangoma will be performing regularly scheduled maintenance on our platforms incl;uding on our voicemail servers.
Impact: There is no expectation of any other service interruption or degradation. All other calls and services are expected to continue as normal.
Time of Release: Scheduled for Thursday June 12th 3:00 PM Eastern Time
Duration: Expected to be no longer than a 120 minute window
Jun 11, 13:50 EDT
Sangoma.com unavailable
Resolved - This incident has been resolved.
Jun 12, 19:55 EDT
Monitoring - Our hosting provider has reported that this issue has been resolved and we are seeing that out affected sites are available. We will continue to monitor.
Jun 12, 17:40 EDT
Update - This is related to an issue that our hosting provider is experiencing. They are working to resolve the issue and we will continue to monitor their progress. Until this is resolved www.sangoma.com and other international sites are down. All services and store portals are continuing to function.
This will also include www.sipstation.com, asterisk.org, www.freepbx.org, www.voipinnovations.com, and carrierservices.sangoma.com
Jun 12, 15:26 EDT
Identified - This is related to an issue that our hosting provider is experiencing. They are working to resolve the issue and we will continue to monitor their progress. Until this is resolved www.sangoma.com and other international sites are down. All services and store portals are continuing to function.
Jun 12, 15:02 EDT
Investigating - We are aware that sangoma.com is unavailable. All services should be working properly.
Jun 12, 14:53 EDT
BV- Scheduled BV Infrastructure Maintenance- 06/12/2025
Completed - The scheduled maintenance has been completed.
Jun 12, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 15:00 EDT
Scheduled - Details and Scope: Sangoma will be performing regularly scheduled maintenance on our platforms.
Impact: There is no expectation of any other service interruption or degradation. All other calls and services are expected to continue as normal.
Time of Release: Scheduled for Thursday June 12th 3:00 PM Eastern Time
Duration: Expected to be no longer than a 60 minute window
Jun 11, 13:49 EDT
CommUnity Intermittent Issues
Resolved - This incident has been resolved.
Jun 12, 12:37 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 12, 11:01 EDT
Investigating - We are aware that CommUnity users are experiencing intermittent issues with registrations and calls. Our engineers are currently working to identify and resolve the issue.
This will also affect some Legacy Fonality users in the Eastern United States and Canada.
Jun 12, 10:50 EDT
HUD and HUDweb maintenance window: Thursday, June 12
Completed - The scheduled maintenance has been completed.
Jun 12, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 00:00 EDT
Scheduled - During this maintenance window, we will be performing essential updates and improvements to enhance the stability and performance of HUD and HUDweb. As a result, HUD and HUDweb may experience temporary downtime or reduced functionality.
Jun 9, 14:15 EDT
Jun 11, 2025
Faxstation Email Notification Issue
Resolved - After monitoring, our Engineering team has advised this incident is now resolved.
Jun 11, 18:44 EDT
Monitoring - A fix has been implemented and we'll monitor over the next few hours to assure full functionality.
Jun 11, 17:51 EDT
Investigating - We have discovered an issue on Faxstation where some customers are not receiving email notifications. Our Engineering team is currently investigating and we will keep you updated on restoral.
Jun 11, 17:32 EDT
HUD and HUDweb maintenance window: Wednesday, June 11th
Completed - The scheduled maintenance has been completed.
Jun 11, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 00:00 EDT
Scheduled - During this maintenance window, we will be performing essential updates and improvements to enhance the stability and performance of HUD and HUDweb. As a result, HUD and HUDweb may experience temporary downtime or reduced functionality.
Jun 9, 14:14 EDT
Jun 10, 2025
BV- Second Scheduled BV Infrastructure Maintenance- 06/10/2025
Completed - The scheduled maintenance has been completed.
Jun 10, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 21:00 EDT
Scheduled - Details and Scope: Sangoma will be performing regularly scheduled maintenance on our platforms.
Impact: There is no expectation of any other service interruption or degradation. All other calls and services are expected to continue as normal.
Time of Release: Scheduled for Tuesday June 10th 9:00 PM Eastern Time
Duration: Expected to be no longer than a 60 minute window
Jun 9, 12:19 EDT
BV- Scheduled BV Infrastructure Maintenance- 06/10/2025
Completed - The scheduled maintenance has been completed.
Jun 10, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 15:00 EDT
Scheduled - Details and Scope: Sangoma will be performing regularly scheduled maintenance on our platforms.
Impact: There is no expectation of any other service interruption or degradation. All other calls and services are expected to continue as normal.
Time of Release: Scheduled for Tuesday June 10th 3:00 PM Eastern Time
Duration: Expected to be no longer than a 60 minute window
Jun 9, 12:17 EDT
HUD and HUDweb maintenance window: Tuesday, June 10th
Completed - The scheduled maintenance has been completed.
Jun 10, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 00:00 EDT
Scheduled - During this maintenance window, we will be performing essential updates and improvements to enhance the stability and performance of HUD and HUDweb. As a result, HUD and HUDweb may experience temporary downtime or reduced functionality.
Jun 9, 14:13 EDT
Jun 9, 2025
FaxStation Provisioning and Email Notification Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 20:00 EDT
Verifying - Verification is currently underway for the maintenance items.
Jun 9, 19:57 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 18:00 EDT
Scheduled - We will undergo FaxStation Provisioning and email notification maintenance.
During this maintenance window:
- email notification on faxes received will be delayed
- provisioning of devices will be delayed
- Fax operations will not be affected
- Fax Portal should not be affected
Jun 5, 19:47 EDT
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
CY- Scheduled CY Maintenance- 06/05/2025
Completed - The scheduled maintenance has been completed.
Jun 5, 22:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 21:01 EDT
Scheduled - Details and Scope: There are some planned infrastructure updates for our CommUnity platform.
Impact: There is no expectation of any other service interruption or degradation. All other calls and services are expected to continue as normal.
Time of Release: Scheduled for Thursday June 5th at 9:00 PM ET
Duration: Expected to be no longer than a 60 minute window
Jun 4, 13:50 EDT
BV- Scheduled BV Infrastructure Maintenance- 06/05/2025
Completed - The scheduled maintenance has been completed.
Jun 5, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 21:00 EDT
Scheduled - Details and Scope: Sangoma will be performing regularly scheduled maintenance on our platforms, databases and backend fax services.
Impact: There is no expectation of any other service interruption or degradation. All other calls and services are expected to continue as normal.
Time of Release: Scheduled for Thursday June 5th at 9:00 PM Eastern Time
Duration: Expected to be no longer than a 60 minute window
Jun 4, 13:49 EDT
HUD and HUDweb maintenance window: Wednesday, June 5th
Completed - The scheduled maintenance has been completed.
Jun 5, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 00:00 EDT
Scheduled - During this maintenance window, we will be performing essential updates and improvements to enhance the stability and performance of HUD and HUDweb. As a result, HUD and HUDweb may experience temporary downtime or reduced functionality.
Jun 4, 16:42 EDT
Jun 4, 2025
TeamHub Talk users intermittently unable to retrieve CDR's
Resolved - After monitoring our Engineers are considering this incident Resolved.
Jun 4, 16:37 EDT
Update - We are continuing to monitor for any further issues.
Jun 4, 13:54 EDT
Monitoring - A fix has been implemented. If you are still experiencing the issue, please refresh/reload TeamHub. If the issue persists after that, contact support.
Jun 4, 10:49 EDT
Update - We are continuing to investigate this issue.
Jun 4, 10:43 EDT
Investigating - Our engineers are aware that Call Log and Recordings are intermittently unaccessible. They are currently working on a fix. Any calls that do happen are still being stored as expected and will be available.
Jun 4, 09:13 EDT
TH- Scheduled TeamHub Infrastructure Maintenance- 06/03/2025
Completed - The scheduled maintenance has been completed.
Jun 4, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 21:00 EDT
Scheduled - Details and Scope: Sangoma will be releasing version 3.5 of TeamHub for Business Voice/ Business Voice Plus and CommUnity users. Additional details can be found here: https://sangomakb.atlassian.net/wiki/x/HYLRAQ
Impact: During the deployment window, there may be select users who might experience login issues, but actively logged in users will not be impacted. There is no expectation of any other service interruption or degradation. All other calls and services are expected to continue as normal.
Time of Release: Scheduled for Tuesday June 3rd at 9:00 PM Eastern Time
Duration: Expected to be no longer than a 180 minute window
May 29, 12:13 EDT
Jun 3, 2025
BV- Second Scheduled BV Infrastructure Maintenance- 06/03/2025
Completed - The scheduled maintenance has been completed.
Jun 3, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 21:01 EDT
Scheduled - Details and Scope: Sangoma will be performing regularly scheduled maintenance on our platforms.
Impact: During the deployment window, there may be select remote extensions that might not be able to locate their call recordings in Application Framework. There is no expectation of any other service interruption or degradation. All other calls and services are expected to continue as normal.
Time of Release: Scheduled for Tuesday June 3rd at 9:00 PM Eastern Time
Duration: Expected to be no longer than a 60 minute window
Jun 2, 12:24 EDT
SIPStation Store Errors
Resolved - This incident has been resolved.
Jun 3, 17:27 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 3, 16:04 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 3, 15:51 EDT
Investigating - We are aware that there are some issues with the portal at store.sipstation.com. Our engineers are currently working on the issue.
Jun 3, 15:37 EDT
BV- Scheduled BV Infrastructure Maintenance- 06/03/2025
Completed - The scheduled maintenance has been completed.
Jun 3, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 15:00 EDT
Scheduled - Details and Scope: Sangoma will be performing regularly scheduled maintenance on our platforms.
Impact: During the deployment window, there may be minor delays (1 or 2 seconds) when placing outbound calls. There is no expectation of any other service interruption or degradation. All other calls and services are expected to continue as normal.
Time of Release: Scheduled for Tuesday June 3rd at 3:00 PM Eastern Time
Duration: Expected to be no longer than a 60 minute window
Jun 2, 12:23 EDT
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