CX- Scheduled Infrastructure Maintenance- 09/17/2026

Scheduled Maintenance Report for Sangoma

Completed

The scheduled maintenance has been completed.

Posted Sep 17, 2026 - 03:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 17, 2026 - 02:00 EDT

Scheduled

Details and Scope: Sangoma will be performing regular maintenance on the CX platform.
Impact: Select customers may experience momentary inbound/ outbound call failure for agents using webRTC during the deployment window. There is no expectation of any other service interruption or degradation. All other services are expected to continue as normal.
Time of Release: Scheduled for Thursday 09/17/2026 at 2:00 AM ET
Duration: Expected to be a 60 minute window

Posted Sep 16, 2026 - 12:53 EDT

This scheduled maintenance affected: Contact Center as a Service (CCaaS) (Sangoma CX).