DST not being observed on BV

Incident Report for Sangoma

Resolved

This incident has been resolved.

Posted Mar 18, 2024 - 11:59 EDT

Monitoring

As of 11:37 ET all locations received a save change to system and DST has been corrected.

Posted Mar 11, 2024 - 12:22 EDT

Identified

The issue has been identified and a fix is being implements, which involves of a Save Change to System. The issue should not impact end of day schedules and call should routes correctly.

Posted Mar 11, 2024 - 09:30 EDT

Investigating

We are currently investigating this issue.

Posted Mar 11, 2024 - 09:00 EDT

This incident affected: Business Voice Unified Communications Platform (UCaaS) (Business Voice UCaaS, Business Voice+ UCaaS).