Outbound SMS Issue - TeamHub

Incident Report for Sangoma

Resolved

This incident has been resolved.
Posted Apr 29, 2026 - 11:16 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 29, 2026 - 10:22 EDT

Investigating

We have discovered an issue with outbound SMS that is currently affecting TeamHub. Our engineering team is actively investigating the matter.
Posted Apr 29, 2026 - 10:11 EDT
This incident affected: Collaboration as a Service (TeamHub Web, TeamHub Desktop, TeamHub Mobile).