Sangoma Status - Scheduler Issue

Scheduler Issue - CommUnity

Incident Report for Sangoma

Resolved

This incident has been resolved.

Posted Nov 08, 2024 - 22:09 EST

Monitoring

A fix has been applied and test results indicate that the issue has been remedied. Extended monitoring window and testing will be implemented to ensure stability.

Posted Nov 08, 2024 - 19:36 EST

Identified

We have discovered an issue with Scheduler that is currently affecting CommUnity customers. Our engineering team is actively investigating the matter.

A workaround for this issue is to set up Nightmode operations for the next calendar date scheduled.

Posted Nov 08, 2024 - 17:51 EST

This incident affected: CommUnity Unified Communications Platform (UCaaS) (Sangoma CX (CommUnity)).