BV- Second Scheduled BV Infrastructure Maintenance- 10/16/2025

Scheduled Maintenance Report for Sangoma

Completed

The scheduled maintenance has been completed.

Posted Oct 16, 2025 - 22:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 16, 2025 - 21:00 EDT

Scheduled

Details and Scope: Sangoma will be performing regularly scheduled maintenance on our platform.
Impact: During the deployment window, there may be a small number of active calls that might experience no audio- restarting the call will restore the audio portion as expected. There is no expectation of any other service interruption or degradation. All other calls and services are expected to continue as normal.
Time of Release: Scheduled for Thursday October 16th at 9:00 PM Eastern Time
Duration: Expected to be no longer than a 60-minute window

Posted Oct 15, 2025 - 14:01 EDT

This scheduled maintenance affected: Business Voice Unified Communications Platform (UCaaS) (Voice Services (Business Voice), Voice Services (Business Voice+), Sangoma CX (Business Voice)).