BV- Scheduled BV Infrastructure Maintenance- 09/09/2025

Scheduled Maintenance Report for Sangoma

Completed

The scheduled maintenance has been completed.
Posted Sep 09, 2025 - 16:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 09, 2025 - 15:00 EDT

Scheduled

Details and Scope: Sangoma will be performing regularly scheduled maintenance on our platforms.
Impact: After the deployment window, there may be select customers that might experience improper call handling with some destinations. In this instance, Support will need to be notified to manually address the routing. There is no expectation of any other service interruption or degradation. All other calls and services are expected to continue as normal.
Time of Release: Scheduled for Tuesday Sep 9th at 3:00 PM Eastern Time
Duration: Expected to be no longer than a 60-minute window
Posted Sep 08, 2025 - 12:40 EDT
This scheduled maintenance affected: Business Voice Unified Communications Platform (UCaaS) (Voice Services (Business Voice), Voice Services (Business Voice+)).