The affected circuits have remain stable. This incident is now resolved.
Posted Feb 17, 2026 - 23:25 EST
Monitoring
The line carrier has restored the missing configurations on their networking equipment. According to our monitoring, impacted circuits are now operational. We will keep observing your connection to ensure stability.
Posted Feb 17, 2026 - 19:57 EST
Update
We remain in contact with the line carrier, and initial findings suggest an issue was detected with their network equipment in CO. The carrier is continuing their investigation to determine the root cause of the failure.
Posted Feb 17, 2026 - 18:40 EST
Identified
We have detected and confirmed with our carrier that an upstream service disruption is impacting internet connectivity for some of our customers. We have confirmed with our carriers that this service impact did occur in the CO area. We remain engaged with our upstream carriers and continue to monitor the situation and will provide updates as they become available.
Posted Feb 17, 2026 - 18:03 EST
This incident affected: Managed Service Provider (MSP) (Internet Access / Circuits).