Switchvox Cloud Instances Down

Incident Report for Sangoma

Resolved

This incident has been resolved.
Posted Sep 11, 2025 - 05:34 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 10, 2025 - 16:41 EDT

Identified

We are aware that there is a small subset of Switchvox Cloud instances that are down. We have identified the issue and are implementing the solution.
Posted Sep 10, 2025 - 16:16 EDT
This incident affected: Switchvox Cloud Unified Communications Platform (UCaaS) (Voice Services (Switchvox Cloud)).