Messaging API instability

Incident Report for Sangoma

Resolved

Infrastructure resources became unstable causing some services to be unavailable for a short time while the new resource was automatically allocated. Some users experience errors with the following applications:

- Teamhub
- Sangoma SMS

Users experience issues for 5-10 minutes starting at 10:00 AM EDT.

Posted Mar 27, 2024 - 10:42 EDT

This incident affected: CPaaS and Sangoma Applications (CPaaS Platform) and Collaboration as a Service (TeamHub Desktop, TeamHub Mobile).