NetFortris + Fonality
All Systems Operational

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We build trust through transparency.
See service disruptions in real time.

We take our responsibility as your business phone system provider very seriously. Having service disruptions is part of every service-based business, but we make sure you know about any unexpected interruptions up front, in real time.

Sign up for alerts today, and you’ll be notified immediately when any disruption of service occurs.

HUD Classic desktop application   Operational
HUD Mobile   Operational
Voice Services for USA   Operational
Voice Services for Australia/New Zealand   Operational
Control Panel Access for Moves/Adds/Changes   Operational
Video Collaboration   Operational
Paperless Fax   Operational
CRM Link   Operational
Voicemail to Email   Operational
Scheduled Reports   Operational
Technical Support   Operational
ftp.pbxtra.com   Operational
CDR/ACD reports in control panel   Operational
HUDweb   Operational
Zipwhip   Operational
FaxLync   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 28, 2018

No incidents reported today.

May 27, 2018

No incidents reported.

May 26, 2018

No incidents reported.

May 25, 2018

No incidents reported.

May 24, 2018

No incidents reported.

May 23, 2018

No incidents reported.

May 22, 2018
Resolved - This incident has been resolved.
May 22, 09:14 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 22, 09:04 CDT
Investigating - We have identified an issue that affects a small subset of our HUD Web users, specifically with regard to logging in. We are aware of the issue and we're working on it.
May 22, 08:49 CDT
May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018
Completed - The scheduled maintenance has been completed.
May 19, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 00:00 CDT
Scheduled - Date: Saturday, May 19, 2018

Time: 12 a.m. to 6 a.m. CDT

Impact:Customers will be unable to access Heads-Up-Display (HUD) and the Control Panel (CP) during the maintenance period. No interruption is expected for voice service. We expect full functionality by 6 a.m. CDT, Saturday, May 19th.

Upgrading your service to the latest technology is a part of our ongoing effort to ensure your continued satisfaction with NetFortris' communications platform. We thank you for your business and we are glad to answer any questions you may have regarding this change.

Questions? Call support at 1.866.366.2548 or email us at support@netfortris.com
May 17, 18:43 CDT
May 18, 2018
Resolved - Issue has been resolved.
May 18, 15:23 CDT
Investigating - A small subset of customers are reporting outbound call failures. Please contact Support and provide the number(s) failing if you are affected.
May 18, 12:45 CDT
May 17, 2018
Resolved - This incident has been resolved.
May 17, 00:37 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 16, 21:46 CDT
Identified - UPDATE: NetFortris engineers have utilized alternate internet pathways to route voice traffic around impacted areas. Services may be degraded during this time. We are continuing our review and communication with area internet providers to locate optimal internet gateways.
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We have identified major internet disruption in the region and believe this is the primary factor in the voice service disruption. Our engineering resources are in contact with area internet providers and continuing to monitor and asses the situation at this time.
May 16, 21:11 CDT
May 15, 2018
Resolved - This incident has been resolved.
May 15, 11:25 CDT
Investigating - We are currently investigating this issue.
May 15, 10:40 CDT
May 14, 2018
Resolved - This incident has been resolved.
May 14, 12:44 CDT
Investigating - We are currently investigating this issue.
May 14, 07:28 CDT